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Last updated: 04/08/2026

Email Logs

History of WordPress-sent email with recipients, subjects, and timestamps for support and debugging.

Overview

Email Logs is a WP PowerSuite Pro module that records every email sent through WordPress, giving you a searchable history of recipients, subjects, sending results, providers, delivery events, and errors.

It helps website owners, agencies, and support teams quickly confirm whether an email was sent, failed, delivered, bounced, or rejected—without relying on guesswork.

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Who is this for?
  • WooCommerce stores troubleshooting missing order emails
  • Agencies supporting email issues across client websites
  • Membership, LMS, booking, and form websites
  • Developers investigating failed or delayed emails
  • Support teams that need a searchable email history
  • Businesses tracking delivery, bounce, and complaint events

Features

Complete WordPress Email History
Record every email processed through WordPress, including the recipient, subject, status, provider, date, and delivery result.
Search and Advanced Filters
Search by subject, recipient, or provider message ID, then filter records by sending status, delivery status, or provider.
Send and Delivery Tracking
See whether WordPress successfully sent an email and whether the provider later delivered, bounced, deferred, rejected, or received a complaint for it.
Detailed Email Records
Open any message to review its provider, date, delivery duration, retries, fallback usage, message ID, headers, body, and error details.
HTML Email Preview
Preview stored HTML emails safely inside the WordPress dashboard without sending another test message.
Manual Resend
Resend important emails directly from the log when the original message body has been stored.
Automatic Resend Support
Work with Email Delivery to automatically retry eligible failed messages.
Delivery Webhook Updates
Receive accepted, delivered, bounced, complained, deferred, and rejected events from supported email providers.
CSV Export
Export filtered email records for support, reporting, auditing, or offline analysis.
Retention Controls
Choose how long logs remain stored and limit the total number of records to help control database growth.
Optional Email Body Storage
Keep body logging disabled for greater privacy, or enable it when previews, content search, and resending are required.
Privacy Integration
Support WordPress personal-data export and erasure requests for email log records.

Know What Happened to Every Email

  • When a customer says an email never arrived, it is often difficult to know where the problem started.
  • WordPress may not have created the email correctly. The sending provider may have rejected it. The provider may have accepted the message, but the receiving server may have bounced it later.
  • Email Logs gives you a clear record of each step.
  • You can confirm whether the email was created, who it was sent to, which provider handled it, whether retries were used, and what delivery event was reported afterward.
  • This makes troubleshooting much faster for order emails, password resets, contact forms, account notifications, bookings, memberships, and other important WordPress messages.

Review Complete Message Details

  • Each log can be opened in a detailed view without leaving the Email Logs page.
  • You can review the recipient, date, provider, status, delivery result, duration, retry count, fallback usage, message ID, headers, and any recorded error.
  • When body storage is enabled, the original message content is also available.
  • The provider message ID can be copied and used to compare the WordPress log with the provider’s own dashboard or support system.

Preview and Resend Emails

  • Stored HTML emails can be previewed directly inside the WordPress dashboard.
  • This is helpful when checking WooCommerce emails, account notifications, booking confirmations, or styled form messages.
  • When the original body is available, the email can also be resent from its log entry.
  • A resend creates a new record instead of replacing the first attempt, preserving the complete history of both messages.

Use Cases

  • Troubleshoot Missing WooCommerce Emails
    Check whether order confirmations, new-order alerts, refunds, and customer notifications were sent, failed, delivered, or bounced.
  • Investigate Contact Form Notifications
    Confirm whether the form created the expected email and identify any recipient, provider, or sending error.
  • Track Bounces and Complaints
    See when supported providers report that an email bounced, was rejected, or received a spam complaint.
  • Resend Important Messages
    Resend stored order emails, booking confirmations, account notifications, or other important messages without recreating them manually.
  • Monitor Multiple Providers
    Filter logs by provider and compare delivery results, errors, retries, and fallback usage.
  • Export Email Activity
    Download filtered records for client reporting, support reviews, auditing, or offline analysis.
  • Protect Recipient Privacy
    Keep body logging disabled when it is not needed and use WordPress privacy tools for recipient-related export or erasure requests.

Frequently Asked Questions

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Founding Member Offer 74 of 100 spots left

Before you go, here's what you'd be leaving.

WP PowerSuite launched this month. The first 100 customers get 50% off and keep that renewal price permanently. When the offer closes on 31 August 2026, prices return to $79 / $239 / $399 and stay there.

  • 154 modules, all included on every plan
  • Renewal price locked for life
  • 14-day refund, one email, no questions
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